OUR POLICY
A refund policy that reads like a contract, not a handshake
We keep things straightforward. If our work doesn't align with the agreed scope, you get a clear path to a refund, not a runaround.
THE NUMBERS
See how the refund process works
We keep things straightforward. Here's what our refund data shows so you know exactly where you stand.
100%
Full refunds on cancelled projects before any work begins
0%
Unresolved refund requests — every case gets a direct response
7
Days to review and process any valid refund request
COMMON QUESTIONS
Still deciding? Let's clear it up.
Browse the answers below, or reach out directly if you need something specific.
THE REFUND PROCESS
A straightforward refund that takes three steps
You submit a request. We review the work completed and any unused portion. If it qualifies, we process the refund within 10 business days. No runaround.
2 steps to get your refund or start a new project
Still unsure about the policy? Reach out and we'll walk you through your options in plain language.